Return and Refund Policy

Due to the hygienic nature of lip care products, we do not accept returns or exchanges.

That said, your satisfaction matters to us. If your order arrives damaged, defective, or if something doesn’t feel right, please reach out to us at hello@efpybeauty.com within 7 days of delivery, and we’ll do our best to make it right.

We review these requests on a case-by-case basis and may offer a replacement or refund at our discretion.